SharkPay OÜ is a legal entity incorporated under the laws of Republic Estonia (hereinafter, “Company”, “Arbex”,“we”, “us” or “our”) is committed to protecting and respecting your privacy.
This Policy has been prepared to meet the requirements of General Data Protection Regulation 2016/679 of 27 April 2016 (further, the “GDPR”) and it only relates to the collection, protection, disclosure and use of personal data belonging to individuals who visit our Website and use our Services.
In this Policy, the term“personal data” or “personal information” means any data or information relating to an identified or identifiable person.
In the course of using our Services, we may collect and store the following types of information:
This is information about you that you give us by filling in an account application form on our Website as well as all related documentation, by corresponding with us by e-mail, phone or otherwise. It includes information you provide when you apply for and use our Services (including when you pass through the customer identification process (KYC) for the AML\CTF purposes), when you contact us with questions, report a problem with our Website or when you otherwise choose to provide personal information to us.
Please note, that you do not have to complete your customer profile and you may refuse to provide us with the requested information according to our KYC/AML requirements, however in this case we may not be able to provide you with any of our services that require customer due diligence.
We may obtain some of your personal data from publicly available sources (such as on PEPs and sanctions lists) or use screening lists from our providers of services. We may also use automated decision-making including profiling for onboarding, fraud prevention and for the purposes of security and risk assessment relating to the performance of our Services. We may combine this information with other information that we collect about you.
NOTE: We will not sell or rent Client’s personal data to any third party, will not use Client’s personal information for any purpose that is not related to the products or services provided on the Website, or for any purpose for which the Client would not reasonably expect us to use the information.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted with SSl and TLS technology . Where we have given you (or where you have chosen) a password which enables you to access our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Please, note that unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.
The retention period of Personal Data depends on the purposes specified by the Company. In determining the retention period of personal data, the Company takes into account contractual obligations, the legitimate interest of the Company and relevant legal enactments (such as the regulation concerning anti-money laundering and terrorism financing). You can request to remove your personal data at any time but please note that in some cases we are obliged to keep your personal data to be legally compliant.
For all Customers: You may access and verify your personal data held by the Company by submitting a written request to: firstname.lastname@example.org.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Company Services are not directed to persons under the age of 18, hereinafter “Minors” and we do not knowingly collect personal data from Minors. If we learn that we have inadvertently gathered personal data from a Minor, we will take legally permissible measures to remove that information from our records. Company will require the user to close his or her account and will not allow the use of Company Services. If you are a parent or guardian of a Minor, and you become aware that a Minor has provided personal information to the Company, please contact us at email@example.com and you may request to exercise your applicable access, rectification, cancellation, and/or objection rights.
You agree that the Company has the right to change its Policy at any time without prior notice. The Company may freely use its Website to inform the Client about any changes in the Policy. The publishing of an updated version of the Policy on the Company’s website shall be deemed a valid notification of changes to the Client. The Client undertakes to regularly review the Company’s Website and updates to the Policy.
The amendments to the Policy shall become effective on the date specified on the Website here.
SharkPay OU Vaike-Paala,
2 11415, Tallinn,
If you are an Arbex services customer and would like to update your personal data, please log into your “My Account” in order to update certain information or contact us through the contact information. From time to time, we may email you or send you with special offers; you may opt-out of those offers by using either the Notification Settings page in “My Account”, the unsubscribe link provided in the email, or by contacting us as noted below.
EEA customers only: If you have any concerns about how we collect and use your personal data, please contact us first at firstname.lastname@example.org. We will try to resolve your concern by making all the necessary steps. As an option, you may submit a complaint to the national supervisory authority within your jurisdiction.
The Data Protection Supervisory Authority in Estonian is the Data Protection Inspectorate.